Terms & Conditions

• Cancellation Policy:
  • There will be a $35 administrative fee for all cancellations and reschedules that occur more than 10 days prior to the scheduled departure date . All other deposits will be refunded.
  • Should you cancel inside of 10 days, there will be no refund of any monies paid.  No reschedules will be permitted within this same ten day period.
• Cleaning & Damage:
  • The contracting party will be held responsible for any spills, excessive trash, bodily fluids or food left behind.
  • Damage to the vehicle caused by carelessness, recklessness, intentional or unintentional damage will be charged to the contracting party and/or any guests of the contracting party causing such damage.
  • There is a no smoking policy in all Piedmont Limo & Tours’ vehicles.
• Hop on Tour:
  • We must meet a minimum of four participants to conduct a public tour. Tours may be cancelled if there are less than four participants. If so, you will be notified three days in advance. You will receive a full refund, or you have the option to upgrade to a private tour, depending upon availability.
  • The type of vehicle that will be used is not guaranteed. Piedmont Limo & Tours will assign the best suited vehicle for the event, based upon attendance.
  • This is a rain or shine event, there are no refunds issued for inclement weather.
• Payments:
  • Hop on tour tickets are required to be paid in full at time of purchase.
  • Private tours require a written contract and a 25% deposit paid at the time the reservation is made.
  • Private tours require that a credit card be placed on file to cover any damages and/or overage charges.
  • Private tours require a 3 or 4 hour minimum purchase of continued service dependent on the type of vehicle selected. Additional hours, if necessary, are available at additional hourly rates.
• Rates:
  • Rates are subject to change without notice.
• Termination:
  • The driver reserves the right to terminate any tour, at any time in the interest of customer safety, driver safety, vehicle safety, and/or federal, state, or local laws.