Terms & Conditions
- Cancellation Policy:
- There will be a $35 administrative fee for all cancellations and reschedules that occur more than 10 days prior to the scheduled departure date . All other deposits will be refunded.
- Should you cancel inside of 10 days, there will be no refund of any monies paid. No reschedules will be permitted within this same ten day period.
- Cleaning & Damage:
- The contracting party will be held responsible for any spills, excessive trash, bodily fluids or food left behind.
- Damage to the vehicle caused by carelessness, recklessness, intentional or unintentional damage will be charged to the contracting party and/or any guests of the contracting party causing such damage.
- There is a no smoking policy in all Piedmont Limo & Tours’ vehicles.
- Hop on Tour:
- We must meet a minimum of four participants to conduct a public tour. Tours may be cancelled if there are less than four participants. If so, you will be notified three days in advance. You will receive a full refund, or you have the option to upgrade to a private tour, depending upon availability.
- The type of vehicle that will be used is not guaranteed. Piedmont Limo & Tours will assign the best suited vehicle for the event, based upon attendance.
- This is a rain or shine event, there are no refunds issued for inclement weather.
- Payments:
- Hop on tour tickets are required to be paid in full at time of purchase.
- Private tours require a written contract and a 25% deposit paid at the time the reservation is made.
- Private tours require that a credit card be placed on file to cover any damages and/or overage charges.
- Private tours require a 3 or 4 hour minimum purchase of continued service dependent on the type of vehicle selected. Additional hours, if necessary, are available at additional hourly rates.
- Rates:
- Rates are subject to change without notice.
- Termination:
- The driver reserves the right to terminate any tour, at any time in the interest of customer safety, driver safety, vehicle safety, and/or federal, state, or local laws.